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Solutions

ITSM Software Solutions

Chetu designs ITSM management software to help businesses succeed by automating cloud based processes and optimizing problem management. Our developers engineer dynamic systems to perform root cause analysis and provide real-time IT visibility.

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IT Procurement Services

Our IT procurement services include development for eProcurement/eSourcing efficiency enhancements and Information Services Procurement Library (ISPL) augmentation with integrations to service catalogs and service delivery automation workflows, as well as tendering planning/preparation tools.

SLA Management Systems

Our developers program custom Service Level Agreement (SLA) management systems and tools to handle site-specific SLAs, configure separate requests, ensure automatic assignments and assign priorities based on predetermined parameters. Reporting tools measure response time, SLA compliance/violations, and more.

CMMS Software Solutions

We program Computerized Maintenance Management Systems (CMMS) to automate workflows for project management, external requests, asset history records keeping, hardware inventory management, and more. Our software provides real-time automation for DNS.

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